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Author Topic: AD will not close  (Read 138 times)

Online JetteTopic starter

AD will not close
« on: November 14, 2018, 07:23:42 AM »
My program AD will not close . I Waiting and waiting.



Offline Teejay

Re: AD will not close
« Reply #1 on: November 14, 2018, 07:41:18 AM »
hi jette
this has happened to me and san and MaryLou 
try reading this thread   http://pirc-forum.com/index.php?topic=35232.0
 
MaryLou knows which files to delete  i think

in that thread there is a link to the affinity forum..i think you need to be a member to view it...

Online JetteTopic starter

Re: AD will not close
« Reply #2 on: November 16, 2018, 09:56:17 AM »
I first try to reinstall, It do not work. So I remove the programs and delete a folder into AppData: Roaming\Affinity\Designer. I delete the folder 1.0.  Installs the program again and it work.

Offline Teejay

Re: AD will not close
« Reply #3 on: November 16, 2018, 12:15:19 PM »
Thanks jette thats good to know

Offline MaryLou

Re: AD will not close
« Reply #4 on: November 16, 2018, 05:55:03 PM »
Glad you were able to get it solved, Jette!   That is definitely a little bug... hopefully, one that will be fixed in the next version!!   :turkey00:
Find a need and fill it!  . . .

Offline Rege

Re: AD will not close
« Reply #5 on: November 18, 2018, 01:13:28 PM »
Hello Jette,

You don't need to uninstall AD, here's how to do it if you're running Windows, I guess the procedure is similar for Mac:

Hold down the Windows key on the keyboard and press the R key. In the window that opens, type:

%AppData%/Affinity/Designer/1.0/

click on "OK", open the "Temp" folder and delete its contents.

If Designer does not close, use the task manager to close it, then delete the "Temp" folder, the next closing will be done normally.

I hope this will help you.

I also give you one of the links to this topic on the Affinity forum:

https://forum.affinity.serif.com/index.php?/topic/71247-designer-will-not-close-saying-1-document-loading/&tab=comments#comment-370123

I hope this will help you.
Windows 10 ; Affinity Designer

Offline Teejay

Re: AD will not close
« Reply #6 on: November 19, 2018, 01:01:55 AM »
Thanks rege  and its very  nice to see you

Offline Rege

Re: AD will not close
« Reply #7 on: November 19, 2018, 01:29:55 AM »
 :thanks02: for your welcome Teejay, shared pleasure.
Windows 10 ; Affinity Designer

Online JetteTopic starter

Re: AD will not close
« Reply #8 on: November 20, 2018, 02:44:38 PM »
Thanks Rege

Offline Rege

Re: AD will not close
« Reply #9 on: November 21, 2018, 07:02:37 AM »
With pleasure, Jette.
Windows 10 ; Affinity Designer

 


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